New Mexico Department of Workforce Solutions issued the following announcement on March 26.
The NM Department of Workforce Solutions will complete over 30,000 initial claims this week, up from their normal load of 8,000-10,000 in a given week. As you can imagine wait times at the Unemployment Insurance Operations Center are astronomical. Over 95% of successful claims are made on-line. Your assistance spreading the word with your staff and partners would be greatly appreciated.
Here are few things you can do to help:
- Encourage new claimants to use the New Mexico Workforce Online Connection website.
- Use the YouTube video "How to File a Claim" to walk through the process.
- Read the FAQ’s on the NMDWS COVID-19 website.
- Spanish speakers and individuals with disabilities are encouraged to call for assistance, but help them understand there may be long delays. 1-877-664-6984
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